view our case studies to see more customer stories






Excellent course and trainer. Good course material; good trainer with the right level of inter-personal and communication skills; good course content.

Excellent course and trainer. I think this course would benefit all manager/middle manager personnel in the organisation to enable a greater appreciation and awareness of individual needs and why in certain circumstances people behave as they do. The structure of the course was excellent. The trainer clearly has great presence and ability to allow individuals to interact in a positive way to bring out the most appropriate comments for further discussion and debate.

I would recommend the course to others, insightful focus on behavioural matters in the context of Project Management. Well structured, informal but pace kept up, trainer knowledge and engagement was excellent, some valuable techniques to take back to the workplace. The Case Study was very good – a clever way of drawing out the people skills required in project management.

Very interesting and thought provoking. Sponsors are probably doing many of the activities without recognizing that they are carrying out sponsorship activities. However I think there was a realization that the sponsors are actually responsible for delivering the benefits of the project.

Neil, Project Sponsor Training

Excellent course and trainer. I would recommend this course, it was a good mix between discussion and sharing of good practice/expectations. This was ideal for what we needed. Discussion was specific to our organisation and the material/delivery encouraged this debate.

Chris, Project Sponsor Training

I would recommend the course to others as an initiation to project sponsorship. The trainer was very well-informed and was not phased by any of the discussions the material teased out. The course content was an introduction to sponsorship as there were some complete beginners in the group. I found the structure plain and simple and the explanations easy to follow. The content sent out the right messages about responsibility and accountability which was the main focus for our company. Overall the session was very useful.

Alex, Project Sponsor Training

It is a great way to understand all of the course principles and having a trainer and a support group on hand for the whole day is really helpful. The trainer was brilliant, there were so patient and understanding and also really positive about the group even when we doubted ourselves. The days were structured in a useful way that helped when we were trying to bring everything together at the end before the exams. It was a great way to learn everything, really relaxed generally but with a good pace that everyone could keep up with. In terms of the course, the most helpful thing was having the trainer available all the time to ask questions and to provide help, as well as working in the small group because it allowed all of us to interact well instead of being lost in a large number. The structure worked well for all of us.

Excellent course and trainer. I would recommend the course, I felt the course was very comprehensive. The trainer went a at good pace and due to number restrictions was able to provide 1:1 support and guidance as needed. I enjoyed how the trainer demonstrated a particular element and then we had a go. I found the course very helpful and I came away feeling confident that I could actually do some things in excel! I found the whole course to be very informative and the trainers approach was great.

Excellent course and trainer, I would recommend it, very clear explanation, very friendly and competent teacher. I found understanding the master structure behind the slides one of the most useful elements.

I would recommend the course, provided a lot of detail regarding different formulas and functions for everyday use. Lesson had a good balance of teaching and then practice exercises. Every lesson we had was followed by practice exercises which really helped us put the formulas and functions into practice.

I would recommend the course, very down to earth trainer who helped make the course relevant and useful for our job roles. We were quite an excitable group of graduates but she managed to keep us engaged. Really helpful, endless shortcuts I almost didn’t attend the session when reading the list of what was covered as I thought I already knew how to do them. I was surprised how much I could learn and how much I didn’t know.

So helpful, learnt a lot, brilliant trainer. Ran well, good content and engaging. Really liked the practical aspects. Trainer is brilliant.

Very useful, even if you think you know it all, there will definitely be some shortcuts and tips that will save you hours of time in the long run. Fantastic session! Relaxed, enjoyable and informative. Learning plenty of useful shortcuts for the F keys

I would recommend the course, theory taught in an intuitive way with good examples to back it up. Really enjoyed the session. It was taught very well and followed on from where Excel 2 left off. The shortcuts and examples were very good.

Yes, I would recommend the course, Lisa was very clear in her explanations and very easy to talk to. The examples were easy to follow in order to understand how each function worked. Everything was done in a step by step process, so it was easy to follow and understand

Excellent course and trainer, I would recommend the course as Lisa always adds beyond the course, by teaching you many shortcuts which will save so much time at work!

I would recommend the course to others, it’s a perfect overview to project management and the tools required to get you started. It was engaging, I really enjoyed the interactivity of the course and it was useful to do the example ‘project’ to see how some of the planning tools are used in practice. I found the information on the different types of tracking logs you can use, and the programs behind them really useful. Lovely venue, I liked that the training sessions were small as you get more of a hands on approach.

I would definitely recommend the course. With the knowledge the course gives, the user would be able to use Excel with greater efficiency. Excellent course.
Excellent course and trainer. Yes I would recommend it, this is a strong overview of Project Management. The day’s course was very well managed. Mike had total control of the day. For me as a total beginner to Project Management this gave a great in site to the terminology, time-lines, estimating and thinking outside the box
I would recommend the course, very helpful and provides a good in depth knowledge of types of ways to be influencing and assertive. Well ran and interactive, the interactive nature was useful.
Excellent course and trainer, I would recommend it. I found the course very engaging as well as very informative. I acquired several tips that I will put into practice in the workplace and my personal life. I enjoy the different exercises to break the day up, it kept me engaged throughout the whole session. What I found most useful were the different tactics used and explained. This way if one technique didn’t work for me personally, several other options were explored.
Colin was very engaging with the group; encouraging interactions; role playing and challenging views on how to react / relate to uncomfortable situations. The course covered the majority of areas on where assertiveness and influencing skills would come into play; whether it be in the work place or in day to day life. It was very informative, encouraging and confidence building. I certainly came away with useful tips and a much more developed self awareness (self-esteem) and a positive outlook on how to handle uncomfortable situations in the future. Everything went smoothly; venue, scheduling; training – all worked perfectly well.

I would recommend the course, it has had an impact on my relationships at work. Delivery of the training was excellent and very interactive.

The course was very interactive and tailored to my colleagues and my needs. I liked the pace of the course and the handouts we were given. I thought the course was well run and loved the interactive nature of the course. I have learnt a lot but feel i could benefit from more training. It was very professional.

Excellent course and trainer. I would absolutely recommend the course, it was well structured, instructions and teaching very clear and professional. Session was well timed for the contents we covered – managed to cover everything including the tasks and have enough break times in between. What I found most useful was pivot tables and data validation tool, also the quick keys/commands tips! Venue was nice and had all the facilities you could need, people and staff at reception were friendly.

Excellent course and trainer. I have already recommended the course to a few of my colleagues as I think that its a good refresher/ base to start from if your a bit rusty on Excel and want to brush up on the basics. Susan was really good at demonstrating and then helping you to work at out challenges given, instead of showing you how it was done – I found this really helpful. A really good interactive session with a small class of four and felt this gave every learner in the room the opportunity to get one to one time with Susan which I find important when being given training. I liked that the class was given an example of what the next exercise was going to be based on before opening a work booklet to get given a similar problem to work on, I really liked this as it wasn’t just copying off the board.

Excellent course and trainer. I found the course to be very educational without being an overload of information. I think the ratio of people training to trainer to be very good as this meant Susan could offer support to everyone in the room. The written material provided was well present and is a fab idea to be able to have as a take home. I think it was good that the group was given material to work through to keep it interactive. I found it good that this material was different to what was being shown by Susan.

I would recommend this as I was lucky enough to have a class of four people including myself, that meant the session was more intense and Susan had time to spend with each of us. I liked the way we were shown an example and then given a similar exercise to practice and work out for ourselves – I found this better than copying somebody as it made you work it out for yourself. Susan was lovely and very patient and helpful. The building and facilities were pleasant. Reception were helpful.

Yes, I would recommend the course – it was extremely beneficial, and taught really well. The trainer was extremely kind and friendly but also very patient, which is what you need if you are learning something like excel. The session timings were great, well paced and had a good level of interaction with the trainer. The shortcuts were probably the best parts, even though you can google them, there are some things you would never think have a shortcut!

Zeba, Excel Custom Course

Great introductory course to Macros. Susan is a very good teacher and made it very easy to follow. Class size was ideal so we could all ask questions to help us fully understand what we were doing. I’d definitely recommend the course to my colleagues. The Beehive is a stunning building! Class room space was perfect for our group. The reception lady was very friendly too.

I would recommend the course, it was very well structured. Brief demonstration by Susan on Excel followed by practice exercises straight after was definitely a good approach to better understanding and applying the freshly learned skill. Susan is very friendly and knowledgeable. Susan is very energetic, communicative and involved. She made the course easy to digest and time passed quickly. The structure, the size of the group so the teacher was very engaged with us and could answer all the questions.

I would recommend the course, increases awareness of issues and useful techniques.

Yes I would recommend the course – it helps with awareness of techniques and scenarios where assertiveness is useful. Good overall.

I thoroughly enjoyed the two days and have taken so much away from it, the content and delivery was spot on. I would recommended this course to anyone who is starting out in training or has been involved with training for some time. For anyone getting into training this course gives you the tools to start becoming an effective trainer. For anyone who has been involved in training for sometime this will rejuvenate them and enable them to bring fresh ideas to their delivery. The structure of the course was brilliant, I went with the idea I would present and then learn. Having the opportunity to understand and learn different techniques and apply these to your delivery/structure/slides before delivery was a perfect way of learning for me. As I stated above the opportunity to understand and learn different techniques and apply these to your delivery/structure/slides before delivery was a perfect way of learning for me. I believe this did benefit everyone in the group. I have honestly racked my brain to try and provide some constructive feedback on things that could be better but I am unable to do so. The venue was easy to find and parking was available, the venue its self was an interesting place the foyer area and break out areas were great facilitates, nice lunch & clean. The communication prior to us attending was good, no overkill on the emails which I find to be annoying sometimes.

Yes I would recommend this to others. The training enable me to ‘think outside the box’ showed me news ways of working and delivering, gave me coping mechanisms to put in place if things go wrong. I think this is an ideal course for Trainers to refresh their delivery styles too. Loved it!! An exceptional two days – I learnt so much. The atmosphere was relaxed, and the trainer encouraged us to answer questions, prompted us to expand on answers and was extremely knowledgeable on all aspects of the training cycle. The whole course was extremely useful for me, having not delivered training before. Every aspect of the content was very helpful and I thoroughly enjoyed both days. I feel more confident to deliver training now. The venue is fantastic! Light and airy

Excellent course and trainer. I would recommend the course, really good intro to VBA

Yes I would recommend the course, it is done in a way that is easy for people to pick up with no prior experience and uses each stage as a building block. The later stages showed processes that could definitely be used in the workplace. The trainer was great, made it enjoyable and she was very helpful.

This course was a great insight to MS Project. I have only had a quick look at MS Project before I started my new role at WTW and this course was a great in-depth look what the system can do and the reports it can run. It was also really good to have the course outline and then make it specific to our company as we went through the course. We spent more or less time on an area of the course as appropriate. And as the course had just 2 people from our company involved it was really good to change for us only. Susan’s knowledge was excellent so she knew how to get the best of the training programme to meet our requirements. I feel confident to be able to now go and have a go at creating and maintaining a project plan. The venue is really good, good location to get to, good parking facilities and cafe for lunch. Would certainly look to use it again.

Excellent course and trainer. Yes I would recommend to others, course was very useful. Susan was very friendly and made sure we had regularl breaks. Course was interesting and useful.

Excellent course and trainer. Yes, I would recommend the course. Susan is great and makes the whole day engaging. It is also a good balance and watching her go through examples and practising methods yourself. Overall a great course. I was familiar with content covered in the morning but was able to learn some useful skills/techniques in the afternoon. The low ratio of 4 attendees to one instructor made sure everyone got help when they needed it. Learning about macros was most useful .

Excellent course and trainer. I really enjoyed this course. It was great to see demonstrations on how it all worked then to have a go ourselves. Susan was very clear and approachable which meant I was happy to ask questions when they arose. I liked the fact that it was a small course as it felt more personal and meant you were more engaged. The Gatwick Beehive was a lovely venue.

Tokyo Electron logo

As a complete novice to Power BI (Never used before) it covered all of the basics and by the end I was comfortable in making different visualisations using a variety of data sources. Well presented, just the right pace for a novice and broken up at the right level. Never did I once feel swamped with information.

Excellent course and trainer. It was very organised and useful to have exercise as well. Trainer was very good.

I would recommend the course, the trainer was very clear, and gave effective solutions for our reporting

I can recommend the course to other people. The course is very comprehensive and visual. Our trainer was very supportive. The course offered an opportunity to do lots of practice.

Excellent course and trainer. Potentially very useful MS Product trained in a clear manner with practical exercises.

It was very interactive with lots of workshops, good course, overall good course and delivery

I would recommend the course as my company is starting to use Power BI more and this course would be useful to people with no experience of the product. The course was structured well, showing us a new aspect of the software and then testing us on it afterwards. The course is a good introduction to Power BI.

Excellent course and trainer. I would absolutely recommend it, Susan was fantastic, checking if we understood everything. I felt happy to be there

It was a useful course for me and now I need to use this to benefit me on my forthcoming projects.

Excellent course and trainer. Good high level review course to summarise the topic and highlight what participants may actually already know/do on the subject. Good and well paced, with knowledgeable trainer. Gave me confidence in what I already do and what I already know

I would recommend the course, it really helps to understand the big picture of managing a project and ensuring what’s needed to achieve a clearly defined desired outcome. Enjoyed the session as trainer was very friendly and created a very good team atmosphere. Liked the team exercises. Being allowed to discuss my own project challenge ahead and one aspect of it (estimating time required).

Excellent course and trainer. I would definitely recommend it, very informative and engaging, Doug is a very animated trainer and keeps his audience interested. There was an excellent mix of theory and practical exercises which kept the enthusiasm and momentum over the 3 days. Using previous examples and asking the participants for their experiences was very good. No improvement, but very helpful and informative which will enable me to deliver the course to managers in the future

Kathy

Excellent course and trainer. I would absolutely recommend the course. I like how it was done – explaining how to do things followed up with short exercise. The trainer was very nice and approachable, no question was a stupid question.

Good course and trainer. I would recommend this course to avoid managers sending employees on irrelevant external courses. It also emphasized the importance of in-house training and mentoring. A very thought-provoking day. I found the many different methods employees can develop and learn most useful.

Paul, Identifying Development Needs

Engaging and interesting. Useful tools to take away that can be quickly and easily implemented. Surprisingly fun. Good mix of exercises. Useful tools and techniques to take away.

Julie, Identifying Development Needs

Excellent course and trainer, very informative. Right pitch and interesting.

I would recommend the course, clear introduction of how project management can work, so depending on the role it can be very useful. Excellent course. What I found most useful was the overall view of Project management improvements.

Good presentation style – Good interactions with the participants. Good response to the participants.

Yes I would recommend the course as it gives you a great help to assign development goals and needs. Very well presented. I enjoyed that this course was very interactive with a practical session. The practical session was very interesting and helpful. It was well organized and run in a comfortable atmosphere.

Very positive training session, with interactivity, good sharing of experience from the trainer, giving a lot of tips in order to succeed in managing a project.

Good course and excellent trainer. I would recommend the course, excellently delivered. Good way of delivering courses with group exercises.

Training is a good check point and learning for projects, most members have learned projects through experience. Session was good using examples and make people discuss with each other and find out that there are more disciplines that your own

I would recommend the course. It gives a good basic knowledge to non financial people in just one day time. I found it good as it keep the students constantly involved during the training session. The P&L Analysis was particularly interesting and helpful to me.

Course was enjoyable and covered all the basic finance concepts. Trainer was engaging and very funny. All the examples he gave were easy to understand and not all finance related. used interesting companies.

Excellent course and trainer. Course contained really useful information which I believe managers would find of help in their day to day roles and managing their teams. Great course covering the aspects and pitfalls of diversity and inclusion in the workplace, good examples and exercises.

Kathy, Diversity and Inclusion

Excellent trainer and good course. I would recommend the course, always good to learn from others and share detail. Very good trainer.

A good course good strategy on managing team and keeping trust. Was a good session worked well in a small group setting allowing the trainer to offer more individual and tailored attention as necessary. What I found most useful was how to effectively plan, communicate and also evaluating and re-evaluating my approach to managing my remote team.

I would recommend the course, some very useful points and higher level overview of the training process. Well paced session with excellent timekeeping. Refreshing and confirming what I already knew or had gathered from experience, but also items like mind mapping to help in the creation of training.

Excellent course and trainer. I would recommend the training for all persons where start with giving trainings and coaching session to get tools on hand how to organise and plan sessions. Overall it was a very interesting session for me, I think I can use many parts of the training for my future training sessions. Especially for planning and preparing I learned a lot. i.e. Example Lesson Plan etc. Everything was perfectly organised.

Excellent course and trainer. The course is well structured and focuses on what is important to assess training needs, design, delivery and evaluation of training. It is very interactive and Chris was excellent creating an enjoyable, safe environment to work in, ensure comfortable participation and engagement. By going through the structured process it clearly highlighted areas in my training design/delivery that needed improvement.

Yes. I have come out of this course feeling more confident tin my abilities to design and structure a training course (material and delivery). My goal was to learn how to make training sessions more interactive and I feel like I have definitely achieved that goal. Thanks to Chris. All the practical games and interactive exercises. Also becoming more aware of the need to cater for the different learning styles, when designing and delivering a training course. Everything went well for me. Really enjoyed the training.

Excellent trainer and good course. I would recommend the course, clear and quite thought provoking.

Good insights into how to transact with others, well worth attending and enjoyable as well as positive and insightful. Good structure No role play, which is a positive! Good and thought provoking insights into how we transact with others.

I would recommend the course, it’s an interesting course on a very useful and required topic. Some very good techniques presented.Some very good techniques and tips given.

Excellent course and trainer. I would recommend it, very enjoyable. Learnt new ways to respond to challenging situations and thinking about what might really be behind the problem. Also, how to approach the resulting difficult conversation. Engaging trainer, kept me focused to the end. Good course content; useful to be reminded, that workplace behaviour can be influenced by problems outside of work.

Useful course where I learnt some good points. Trainer was excellent and videos were good to reinforce the message.

Really interesting. Clarified differences between training and coaching. Session was very intensive using appropriate material. I will use in the future the coaching approach.

I would recommend the course, as it brings different thinking to managing personnel. Good opportunities to apply learning. Was able to apply real concerns to workshop scenarios.

The course helps to clarify the meaning and concept of Coaching versus other types of support to employees. It was fine, quite informal as it should be to stimulate open discussion.

Yes I will recommend the course, it will help to evaluate in advance more aspect of a project. What I found most useful was the managing of resources and the identification of the leaders in different layer of the project before it starts. I did enjoy the course the way it was structured.

Excellent course and trainer. Ted not only had very good knowledge but was able to communicate it and share it in an effective and enjoyable way. He is probably one of the best in his field at delivering this material.

Trainer knew the material & delivered it in an excellent easy to understand manner. Very interactive & helpful.Communication from trainer very good.

Excellent course and trainer. An object lesson in how to make a potentially dry topic interesting.

Excellent course and trainer. I would recommend it because it was the first time to get a clear overview. For me was it perfect – exactly what I need. What I found most useful was using real data from real companies.

I would recommend the course, pitched at just the right level for Non Financial personnel to understand how to interpret the basics. Ted made what could be regarded as a ‘dry subject’ interesting, engaging, relevant to the attendees needs and expectations and dare I say ‘fun’. Maybe the best testimony is that it has encouraged me research more on the subject and increase my understanding further. Minimal use of slides. Good use of flipcharts. Content related to company accounts.

Excellent course and trainer, I would absolutely recommend it. Session was very interactive and example led.

Excellent course and trainer. Very important for the success of our goal to excel in all areas of our operations. Very well received. What I found most useful was how to develop and implement the team charter a key enabler for our future success.

I would recommend it, it was very informative and learned things to help me with communication. It was very intense, but due to the interactive nature it was very useful. The trainer was able to adapt according to how the flow was going and people’s comments so it was more relevant to what was being discussed then just following a text book.

Yes I would recommend to get people thinking about how they can improve their standard of communication. From the day to day basic principles to more complex ideas including personality traits. Challenging. A little different to anything I’ve attended before. Really got me thinking about what I do today and how I can benefit others and myself in the future. What I found most useful was exploring actual scenarios with colleagues. Commitment to develop a charter of good practice – hope this happens and is promoted regularly throughout the company.

Excellent course and trainer. Course content was extremely interesting but too compressed , would benefit from being a 2 day course

Excellent course and trainer. Really good exchange – Really good example shared.

CBRE logo

Excellent course and trainer. I would recommend the course, I got some really good information from it. Really good, tutor was great, all was really helpful.

I would recommend the course. A great course if you’ve never dealt with this stuff before, but a good reminder & refresh for someone with more experience. Well presented, course leader had a good knowledge of the subject and made it interesting. Great discussion around the course content that the trainer allowed. Helped tease out some good examples from the classes experience.

I would recommend the course, it helps provide confidence that any actions previously taken have been correct and justified. Session was well planned and executed. What I found most useful was the clarification on previous cases that have been involved with.

Nigel, Discipline and Grievance

Useful insight to correct practices to be used – essential for all managers. Very interactive – good dialogue between attendees and trainer.

I would recommend it, very informative. Thoroughly enjoyable, made you think about various possibilities and showed how different people would deal with things differently and so the need for HR input to keep the outcome stable.

I would recommend the course, it was the right length, with right content, wasn’t death by PowerPoint and didn’t need Red Bull to keep awake. A knowledgeable trainer who kept the group engaged.

Excellent course and trainer. I would recommend it – offers insight into the whole workings of HR. Excellent presentation with great interaction.

I would recommend it, of course – in-depth training with great interaction with all of the group. All types of questions asked and answered. A brilliant day that kept me focused all the way through. No improvements. What are found most useful were the Do’s and Don’t’s.

I would recommend the course, very informative. * Good structure * Good coverage of all information. I think Emma-Jane was very knowledgeable and provided the information in a way that we could all understand and relate to. She was able to provide us feedback on questions that we had.

Excellent course and trainer. If your role in the company would be to train other people, I would really recommend it. All details are covered and compared with the way you are leading your trainings. Together Chris will try how he can help you and his focus is on the participants. The session is very structured and we really had to give him all our input. Each example we gave him, he tried to put in a bigger picture and showed us how we can deal with it better in the future. If some thing were more important to us, we would go deeper in those topics.

I would recommend the course, it was extremely informative on how to approach different circumstances whilst training including how to deal with difficult people. Chris was extremely informative and friendly and adapted the sessions to address specific issues that both of us wanted to go through. Going through a training plan for the courses you are carrying out, learning how to make an effective training plan has helped to structure our training sessions going forward. Venue was very nice and staff helpful.

Excellent course and trainer. I would recommend it, the trainer made the course very engaging and taught at a good pace. Really involved all attendees and made time to listen and advise on all questions raised.

Excellent course and trainer. Very well presented , people sat and listened to people who had experiences outside the room with difficult people etc. Excellent session.

I really enjoyed the course, I had quite a few questions regarding my own contract and the trainer was very helpful to put these issues into perspective. I enjoyed the session and the breaks were just right, at no point did was the course boring and I feel as though I took away a great deal of knowledge with me.

I would recommend the course, very informative a swell as giving you the knowledge which in turn gives you the confidence to carry the procedures out.

Excellent course and trainer. I would recommend the course to others, the course is very interactive.

Excellent course and trainer. Very clear instruction from the trainer, very interactive. Good course if you have an existing working knowledge of basic functions in excel. Sections covered provided new knowledge which will make reporting and my use of excel easier in the future. Great training session. I had a good knowledge of Excel but found this training has broadened that existing knowledge and provided me with tools and tips I can use in my everyday work. I found Conditional Formatting the most useful aspect, I knew little about this before the course and now have a good understanding of how it works and how I can use it. I liked that the course was interactive with a demo then the students trying for themselves.

Victoria , Excel Module 2

I would recommend this course as this provides you with an overview which refines techniques of using Excel and broadens understanding to improve upon existing processes. I found the trainer was very helpful and clear when explaining how things should be done and why different techniques are needed to avoid issues. I found this course improved my knowledge of Excel in how to best show data which should be a great asset moving forward. After taking Excel Module 2, I am now eager to sign up for training for Excel Module 3.

Excellent course and trainer. I would recommend the course. The training is good as you’re given skills and tips in order to process data. The trainer was very understanding and patient. They were very happy to answer questions and go the extra mile if you needed to know anything in depth to which isn’t specifically on the agenda.

Very informative and friendly setting, no one was put on the spot to answer questions which I liked. Susan was very helpful and gave her attention to everyone. the content was great I learned a lot of things I was not expecting to but found useful. I liked the training booklet. When Susan was showing us examples they were different to the work set in the booklet to help you apply what she taught in different situations which I found better than just copying the same information. I like that there is support for 6 months after the course so if things do crop up I can email or ask a question on LinkedIn. No improvements as such small group of learners so everyone got lots of 1-1 time with Susan if needed. Very interesting venue.
I would recommend the course, I found it very informative and easy to follow. Really great, it was my second course that I attended. Friendly atmosphere and lots of help provided. I like how Susan shows us how to do a task and then when we do the practical its based on different figures and scenarios so you learn better as your not just copying what Susan did blindly.
Excellent course and trainer, most defiantly would recommend to my colleagues. Material was well presented, venue and course are great

For sure I would recommend the session – lots of useful tips and the course was heavily tailored towards the audience. Great course – Susan has lots of enthusiasm and breaks things down into easily accessible pieces and then takes the time to explain, also managing to cater for the various levels of Excel experience of the attendees. The section on nested formulas – I always over-complicate my nested formulas so seeing a simplified version and focusing on building this was extremely handy. Also the Formula Wizard – this will definitely be used for any new function I use!

Gatwick airport logo

Excellent course and trainer. Excellent. Learned a lot. Very useful. Perfect timing. All covered aspects were useful. The trainer was very knowledgable. What I found most useful were the practice and tips. No need to change anything,

Excellent course and trainer. Yes, I would recommend it, the small insights to how the programme can work were brilliant. The trainer explained things brilliantly, very clear and concise. The knowledge of the trainer was second to none. Venue was very good.

Excellent course and trainer. Excellent. Learned a lot. Very useful. Perfect timing. All covered aspects were useful. The trainer was very knowledgable. What I found most useful were the practice and tips. No need to change anything,

Excellent course and trainer. I would recommend the course, it was appropriate for my needs and the trainer aware of the attendees varying levels of previous understanding. Excellent trainer. The content was appropriate, the pace was well pitched, and the trainer was able to 1-2-1 for anyone that needed this.

The course showcased the ease and efficiency of using Visio. Venue was lovely

I would recommend the course, Susan is an exceptional trainer who is able to support all levels of knowledge and confidence in the same session.

I would recommend the course. I thoroughly enjoyed the course and gained a lot of relevant knowledge. The course was correctly paced and the trainer was very engaging.

I would definitely recommend this course. To gain knowledge of the tools explained on the course would make your work far more efficient and enable you to report or present your work more effectively. The Tutor’s delivery was highly professional with a good balance of humour whilst maintaining a great command of the class, driving the training by keeping everyone focused throughout the day… very impressive! What I found most useful was linking information by working with tables to only then update the single source of information before refreshing, and all the graphs and pivot tables to summarise outputs for reporting purposes. With regards to improvements, the day had sufficient well timed breaks, and overall, I thought flowed really well. I received clear instructions of the location well in advance. The venue was very conveniently located with easy (free) parking and no stress or hassle before starting the session. I hadn’t previously visited the Beehive building which has so much to admire within. What a fantastic training venue!!

Excellent course that has really advanced my knowledge on Excel. Great practical elements to check understanding. Excellent session and very impressed with the skills I have taken away. The most useful elements were conditional Formatting, Pivot Tables, nice shortcuts.

I would the course, it was very adaptable to the abilities of the delegates. Appropriate speed of the session. My expectations as far as content were met by very knowledgeable instructor. Good next step from the module 1 course. Very nice facility and suitable equipment for the training.

Excellent course and trainer. Yes, I would recommend it, very beneficial to all aspects of industry, delivered with a clear tutor. The structure of the course and tutor, enabled me to clearly understand and demonstrate the use of Excel. The course was delivered in a relaxed environment, giving you a perfect learning basis. What I found most useful was the ease that Excel can be used, giving me confidence to utilise within my role. Perfect, excellent environment.

I would recommend the course, easy to follow at a good pace.

Excellent course and trainer. Yes I would recommend it. The course was delivered at a good pace and the venue was perfect. Excellent trainer. Very helpful and patient. Very much liked her teaching style. Demonstration and practical learning works well for me. One of the best trainers I have come across. Thanks Susan.

A great insight into Excel, Susan was very knowledgeable and enthusiastic she really knows her stuff and even when challenged with an idea that she wasn’t familiar with she researched and found a way very impressed. This was an excellent course and very enjoyable. No improvements what so ever very very happy with everything, The venue is very welcoming and the facilities are second to none, Lunch was a nice touch too.

I would recommend the course, a good insight into Excel. I found everything about the course useful. Excellent venue and administration.

I would definitely recommend the course. To those who have very limited computer knowledge this course really helps you build confidence working with spreadsheets and formulas which you could use at work or even at home. The session was well thought out and run at a good pace with Susan explaining the different functions of. Excel. The Hand out work practice sheets was also a good way of learning on your own, if you did have any issues Susan was there to give you one to one coaching. The most useful part for me was just gaining more confidence working with the Excel programme which I am now going to take home and practice making my own spreadsheet for daily tasks. From a work point of view I can now use these recent skills to go for any future promotion. The Venue was first class and catered for all are needs refreshments, cleanliness, free parking etc.

Galiford Try logo

I found Susan a very good trainer and delivered the course very well. Susan is very knowledgeable and delivered the course at the right pace. Susan made the attendees feel at ease, so it was useful being in a group at the same level as learnt also from questions raised and Susan made the course fully inclusive. The Beehive is an excellent venue, good facilities and to my knowledge the course administration/booking all went smoothly.

ASIG logo

Excellent course and trainer. Relaxed course with only a few people attending

UKPN logo

I received Excel training from Lynne from Underscore Training today. I was very impressed by Lynne’s training sessions, they were very well delivered, her pace was spot on. It was quick enough for the more advanced in the room not to get bored and slow enough for everyone in the room to pick up the instructions. She took breaks to ensure everyone was on pace. All questions were answered and no question was a silly question.

Gemma, Bespoke Excel Workshop
NATS logo

Yes, very useful for understanding what the tool is capable of, and how to use it. Well paced and structured. The breakdown of learning and practical exercises was perfect in my opinion. N/A for improvements.

Andrew, Acumen Fuse
Alstom logo

I would recommend the course to others as it provides you with knowledge in regards to the benefits of using the Primavera Risk Analysis tool to validate your schedules, and give senior management and the Client, some confidence that Projects can be delivered within the agreed Time, Cost and Scope. The one-to-one session was a refreshing change. I was grateful to have had Susan’s focus throughout the 2 days, and the Training was delivered at a pace that I could follow, and was interesting as I could apply the Risk modelling to real life project and scheduling scenarios. The pace of the training was adequate and the content met expectations, of what I wanted to achieve. I also enjoyed the fact that we had the opportunity to discuss past experiences and strategies of how to deal with Risk events as they arise. I don’t believe there any improvements as the one-to-one session worked very well for me. All went very well within the Training Sessions and the Venue and Room were comfortable, and adequate for the Training requirements. In addition, thank you for providing the Refreshments and Lunch, it was much appreciated.

Thales logo
Excellent course and trainer. I would recommend Susan on her delivery. Susan is a really knowledgeable and focusses on the customer needs in order to meet the desired outcome. All that have attend are already diving in to use what they have learnt so far. What I found most useful was the ability to try things out and put what you have learnt in to practise and the freedom to experiment in different ways in order to obtain the same solution.
I would recommend the course, there was a lot of content covered and Susan was very happy to focus in on keys areas of the course as we required. Priorities and areas of focussed considered for all delegates. Content put in to practise on live examples. Susan was more than happy to work on some challenges directly with us there and then. Susan is clearly very knowledgable and happy to support with all queries. Together we were able to work through some challenges in order to resolve. Susan also allows you to try things out and approach things in different ways but ensuring you are kept on track and thins are kept neat and tidy!

I would recommend the course, very good course. Tony was extremely professional. He had also spent some considerable time and effort setting up a computer network in the training room. Very well done. The overall training experience was very good. The trainer Tony was very well prepared. His knowledge of Linux is excellent. Due to this course my understanding and appreciation of Linux is much improved. The Venue is excellent. The car parking is very adequate and the administrative staff seem very efficient.

Paul, Unix/Linux Fundamentals

I would recommend the course to others, a good introduction to Linux that gives you the skills to carry out basic admin tasks. The trainer was knowledgeable and approachable. The course pace was about right and it was pitched at the correct technical level. Overall a useful course.

Michael, Unix/Linux Fundamentals
SGN logo
Excellent course and trainer. The session covered enough content to get a newbie going. The training book and exercises were of a high quality. All of the IT worked. Great learning environment at the Beehive. I can now use MS Project and have confidence to explore.
Phil, MS Project - Planning and Control

I would recommend the course, good mix of theory and demo, backed up with helpful individual exercises. Course textbook good – useful resource for future reference. Trainer had excellent knowledge of the package and clear presentation, along with good demos which highlighted potential issues, and clear exercises. Good learning environment. A lot to take in on one day, but well paced and not rushed. Venue excellent. Good food. Administration good.

Very useful and informative session, lots learnt about the tricks and the benefits of Project. Very good course layout. Trainer had good knowledge and presentation of the course which kept us interested. The use of the rescheduling incomplete work tool. We used to just update program dates but now we can effectively see our strengths and weaknesses when using project. Venue was good. Lunch was excellent and the venue had good facilities and very comfy chairs!

Excellent course and trainer, Susan led us through the functionality of MS Office allowing us all to see the potential benefits to our business. Covered all essentials, the teaching was sympathetic to all levels of IT literacy while keeping up a strong enough pace to maintain interest. Gave me an understanding of how MS project works and how I can apply this in the workplace.

CAA logo

I would absolutely recommend the course, I learnt lots of great tips and Susan was very engaging. She explained things clearly and in a way we could understand. I enjoyed the practical elements especially.

I would recommend this course as it enabled me to learn about areas of excel that I didn’t even know existed and improve any skills I currently had. The session was run in a very effective way, as it was comprised of watching demonstrations and then completing tasks and asking questions. I found the conditional formatting the most useful section of the course as it relates most to my area of work.

Excellent course and trainer. It gave a very good overview of excel and filled in the gaps in my knowledge. For me the exercises were the most useful part – I like to learn by doing (in my head this is learning through play). This was well balanced and I cannot suggest any improvements

Great next step after module one. Good energy and loads of info.

I would recommend it as I gained a new understanding of the INDEX and MATCH functions that I wasn’t able to grasp, beforehand. Susan was an effective trainer who allowed plenty of time for any questions to be asked and answered and provided sufficient help during the practical exercises.

Very informative and covers so much on a basic level. Helps with maths too. The practical exercises were helpful to put what we learnt into practice. Most useful was the graphs and formulas. Venue was perfect, lunch and beverages were excellent.

I would definitely recommend the course. With the knowledge the course gives, the user would be able to use Excel with greater efficiency. Excellent course.

Excellent course and trainer, I would recommend it, it was a very good introduction to PowerBI, with lots of clear examples. Our group had different levels of experience of PowerBI, and there was plenty of time for everyone to get to the end of each exercise before we moved on to the next topic. There was also a lot of opportunity for us to ask extra questions to explore issues that we have encountered when using PowerBI. The most useful part of the course was the chance to go through all the basic elements of PowerBI, some of which I was familiar with and some of which I wasn’t.

A clear, well thought out learning format. I really liked the way the Susan gave us a demonstration and then we put the knowledge to test on different exercises. It really helps underpin what we are learning. Having played around with Power BI it made me realise that I was using it well and has certainly taught me some of the anomalies with the software! Understanding the different ways of filtering and highlighting certain data has really helped.

I would recommend the course to others. I believe this as I think it is an excellent introduction to Power BI. Thought Susan was an excellent trainer, well spoken, clear and precise on it.

I wasn’t sure what to expect, however I was pleasantly surprised and found it very interesting. I found this course very useful and was a lot more interesting than I originally thought it might be. Susan was lovely, friendly, helpful and knowledgeable. I thought I knew a fair amount about the day-to-day use of Microsoft Word, however, Susan taught me a lot a tips and tricks which I will be using and showing to others! Improvements as mentioned above.

I would recommend the course as very useful and informative. What I found most useful was understanding what and why things had been going wrong when updating work instructions. understanding how styles impact on what you are doing.

I would definitely recommend the course to anyone who need to amend/create official documents as it covers a lot of quality of life features I wasn’t aware existed on Word. The course was very interactive which made the course very approachable.

Brilliant course facilitated very well. The course was structured really well and presented with expertise and professionalism. I liked how we were asked first thing what we would like from the course to ensure this was covered in the material

Excellent course and trainer. Definitely would recommend the course to others. Word has changed a lot over the years and it is very useful to know all the shortcuts and new features.

I would recommend the course as most people use but don’t know how to use Word properly and you can do so much with it, if you know how. It will be helpful for my future use of Word, especially editing documents or rewriting existing documents. Very good. Packed in a lot but I will use the course guidance to help me figure things out in Word in my future use. Creating Styles will be very useful in document creation and amendment. Venue was fine and Susan is a good and engaging trainer.

I would recommend the course, I did learn some new tips and shortcuts. Was good length and content was all covered well.

Excellent course and trainer, I would recommend this to anyone with any experience of Excel can benefit from this course especially as it’s facilitated so well by Susan. Session is structured perfectly to include key subject areas. It was all useful even having used excel for a number of years!

An excellent course and trainer. I would definitely recommend it – a good refresher and a chance to properly learn anything that was self taught and changes made since attending a course. It was at the right pace and a good refresher. What I found most useful was learning how the spreadsheet can calculate data.

Colas logo

I would recommend the course. There is a lot that you learn. Lots of shortcuts to save time and get work presented professionally. The pace of the sessions was appropriate allowing us to practice and revise. The tutor was clear and took time to help when stuck. I found linking the worksheets and the pivot tables the most useful, they made presenting information easy. The venue was appropriate. Clean and had a good welcoming atmosphere.

I found the course interactive and clear. Thank you.

I enjoyed the exercises and learning about pivot tables. Seriously considering doing the next level course.

Covered a wide range of content to help build a base to build on.

I enjoyed formulas, COUNTIFS and SUMIFS.

Excellent course. Very clear instruction. The instructor is very patient and attentive.

I would definitely recommend the course, if people use Excel in their work. The shortcuts I learned will save me hours and help me analyse the data better. The course was excellent, the pace perfect and Susan explained things very clearly. The course gave me exactly what I was looking for. All aspects were useful. It was a massive tick in my Operational Excellence box for this year!

Excellent course and trainer. I would recommend this course, content was very useful for intermediate users and Susan also offered some advice and guidance on material which wasn’t under the original course content.

The course was very informative and gives a more in-depth level of understanding, making it a lot quicker and easier to get the job done. The session was evenly spaced out, but giving more time on certain areas where necessary. I personally found the use of Connectors really useful, including adding connectors and grouping shape to shape as this will save a lot of time in the future. I was not aware of Shape Data and Reporting as it is not a requirement for my job, but could be useful in the future.

Helen , Visio
Excellent course and trainer. I would recommend the course, good content and trainer.
Excellent course and trainer. I would recommend it, an excellent way of learning more about what Excel can do. Very good course, lots of good content and relevant to my job which I can now use day to day.
I would recommend the course, excellent course content and friendly trainer. Good varied mix of watching, learning and doing. Good that the course Excel files can be kept for future reference. I found it useful learning how to do things faster using methods I never knew existed. Lovely venue.

I would recommend the course, the trainer has a lot of knowledge and takes time to explain tasks. Very good course, tougher than Module 2. I found it really useful being able to keep the books after along with the worksheets we had been using on the day. Very quick to register for the course and very good facilities.

I would recommend the course to others as course content is very good and excellent trainer. Excellent trainer and very helpful content for what I need. Picked up a lot of tips on how to use Word, and was shown things I didn’t know how to do.

Excellent course and trainer. Yes I would definitely recommend it. I was self taught with Microsoft Word and had no idea of the error of my ways and did not realise many of the useful functions even existed before going on the training. Susan the trainer was excellent, able to fit in our requests and tailor the session to our needs. I like the fact you get to keep the training manual and the course files to refer to. Very useful to help use the training in real life. Excellent venue. Really liked the new room.

Excellent course and trainer. I would recommend the course. The course was extremely helpful and informative. I thought the trainer was very knowledgeable and had a good rapport with the group. Very enjoyable course in my opinion. I enjoyed it and learnt a lot.

James , Visio

I would recommend the course to others. Susan is very knowledgeable and has a great ability to provide simple explanations to potentially complex queries. The Beehive venue is very nice and I found the course administration to be very simple and straightforward.

Good course and trainer. I would recommend it, it was useful to get us thinking about how people might work together.

William Reed logo
I would recommend it, the trainer made Excel interesting. Great session, will totally change the way I will work moving forward. I’ve avoided excel most of my career, no more. Great delivery and engaging. Great venue, great course.
St Catherine's Hospice logo
Excellent course, clearly explained. Trainer had taken the time to match the version of Excel on the training laptop to the version I have in the office. Excellent course and presented in a clear manner. In addition to the course content I was very pleased to learn some basic things that I had missed somewhere along the way. Course and administration perfect. Venue of great interest due to its place in aviation history.
Excellent course and trainer, I would definitely recommend it, very informative, interactive and fun. It was just the right amount of content. Don’t think I could have absorbed any more.
I would recommend the course, really useful build on existing Excel knowledge. Susan adapts what she is showing to apply to your work. What I found most useful was All the ‘IFs’ and dates and times and building on dates and times knowledge e.g. networking days

I would recommend the course, it was clear how much time / working hours can be saved jut by learning some quick formulae and methods. It was very clearly delivered and well paced with opportunities to practice and ask questions. It was very useful for analysing numeric data.

The trainer was excellent, very up beat, clear and concise. Has given me a basic understanding of Visio and hopefully the confidence to “Give it a go”.

Kim , Visio

The course and trainer were excellent. I would recommend this course to others, the course was very informative and has equipped me with skills that I will now use. I feel confident now that I can tackle Visio and not be overwhelmed by it. Our trainer was very engaging and made the session fun. Interaction was very good and it was extremely useful to create our own Visio files in the session with the trainers guidance.

Kim, Visio
Strawberry.London logo

I would 100% recommend this course the knowledge gained is invaluable, and Susan was a fantastic trainer. I really enjoyed the course and can say I think I really enjoy Excel now. There was honestly so much useful information. Myself and another lady found the quick keys really useful. tables + presentations, pivot tables will be really useful once I figure out how best to use them against our data. Susan also went the extra mile and showed me a few cool tricks to help me with my work. Beehive is great, very convenient as our office next door. Everything has been great.

Prater logo

I would definitely recommend the course. The information was in bite size chunks enabling us to digest and practice before moving onto the next task. This is a great way to ease into excel without being overloaded with too much to remember. Venue was great! Easy to get to and park, good facilities and has some great history at the Beehive.

Susan made the course really easy to follow and informative but also created a really relaxed atmosphere. Susan is a great trainer and made the course and content enjoyable.

I would definitely recommend the course. The course did exactly what was stated on the pre course information and the trainer was great at answering questions and linking them to our personal scenarios. Venue was great, parking was ideal and food was good too!



view our case studies to see more customer stories