Excellent course and trainer. Good course material; good trainer with the right level of inter-personal and communication skills; good course content.

Excellent course and trainer. I think this course would benefit all manager/middle manager personnel in the organisation to enable a greater appreciation and awareness of individual needs and why in certain circumstances people behave as they do. The structure of the course was excellent. The trainer clearly has great presence and ability to allow individuals to interact in a positive way to bring out the most appropriate comments for further discussion and debate.

I would recommend the course to others, insightful focus on behavioural matters in the context of Project Management. Well structured, informal but pace kept up, trainer knowledge and engagement was excellent, some valuable techniques to take back to the workplace. The Case Study was very good – a clever way of drawing out the people skills required in project management.

Very interesting and thought provoking. Sponsors are probably doing many of the activities without recognizing that they are carrying out sponsorship activities. However I think there was a realization that the sponsors are actually responsible for delivering the benefits of the project.

Neil, Project Sponsor Training

Excellent course and trainer. I would recommend this course, it was a good mix between discussion and sharing of good practice/expectations. This was ideal for what we needed. Discussion was specific to our organisation and the material/delivery encouraged this debate.

Chris, Project Sponsor Training

I would recommend the course to others as an initiation to project sponsorship. The trainer was very well-informed and was not phased by any of the discussions the material teased out. The course content was an introduction to sponsorship as there were some complete beginners in the group. I found the structure plain and simple and the explanations easy to follow. The content sent out the right messages about responsibility and accountability which was the main focus for our company. Overall the session was very useful.

Alex, Project Sponsor Training

It is a great way to understand all of the course principles and having a trainer and a support group on hand for the whole day is really helpful. The trainer was brilliant, there were so patient and understanding and also really positive about the group even when we doubted ourselves. The days were structured in a useful way that helped when we were trying to bring everything together at the end before the exams. It was a great way to learn everything, really relaxed generally but with a good pace that everyone could keep up with. In terms of the course, the most helpful thing was having the trainer available all the time to ask questions and to provide help, as well as working in the small group because it allowed all of us to interact well instead of being lost in a large number. The structure worked well for all of us.

Excellent course and trainer. I would recommend the course, I felt the course was very comprehensive. The trainer went a at good pace and due to number restrictions was able to provide 1:1 support and guidance as needed. I enjoyed how the trainer demonstrated a particular element and then we had a go. I found the course very helpful and I came away feeling confident that I could actually do some things in excel! I found the whole course to be very informative and the trainers approach was great.

Excellent course and trainer, I would recommend it, very clear explanation, very friendly and competent teacher. I found understanding the master structure behind the slides one of the most useful elements.

I would recommend the course, provided a lot of detail regarding different formulas and functions for everyday use. Lesson had a good balance of teaching and then practice exercises. Every lesson we had was followed by practice exercises which really helped us put the formulas and functions into practice.

I would recommend the course, very down to earth trainer who helped make the course relevant and useful for our job roles. We were quite an excitable group of graduates but she managed to keep us engaged. Really helpful, endless shortcuts I almost didn’t attend the session when reading the list of what was covered as I thought I already knew how to do them. I was surprised how much I could learn and how much I didn’t know.

So helpful, learnt a lot, brilliant trainer. Ran well, good content and engaging. Really liked the practical aspects. Trainer is brilliant.

Very useful, even if you think you know it all, there will definitely be some shortcuts and tips that will save you hours of time in the long run. Fantastic session! Relaxed, enjoyable and informative. Learning plenty of useful shortcuts for the F keys

I would recommend the course, theory taught in an intuitive way with good examples to back it up. Really enjoyed the session. It was taught very well and followed on from where Excel 2 left off. The shortcuts and examples were very good.

Yes, I would recommend the course, Lisa was very clear in her explanations and very easy to talk to. The examples were easy to follow in order to understand how each function worked. Everything was done in a step by step process, so it was easy to follow and understand

Excellent course and trainer, I would recommend the course as Lisa always adds beyond the course, by teaching you many shortcuts which will save so much time at work!

I would recommend the course to others, it’s a perfect overview to project management and the tools required to get you started. It was engaging, I really enjoyed the interactivity of the course and it was useful to do the example ‘project’ to see how some of the planning tools are used in practice. I found the information on the different types of tracking logs you can use, and the programs behind them really useful. Lovely venue, I liked that the training sessions were small as you get more of a hands on approach.

I would definitely recommend the course. With the knowledge the course gives, the user would be able to use Excel with greater efficiency. Excellent course.
Excellent course and trainer. Yes I would recommend it, this is a strong overview of Project Management. The day’s course was very well managed. Mike had total control of the day. For me as a total beginner to Project Management this gave a great in site to the terminology, time-lines, estimating and thinking outside the box
I would recommend the course, very helpful and provides a good in depth knowledge of types of ways to be influencing and assertive. Well ran and interactive, the interactive nature was useful.
Excellent course and trainer, I would recommend it. I found the course very engaging as well as very informative. I acquired several tips that I will put into practice in the workplace and my personal life. I enjoy the different exercises to break the day up, it kept me engaged throughout the whole session. What I found most useful were the different tactics used and explained. This way if one technique didn’t work for me personally, several other options were explored.
Colin was very engaging with the group; encouraging interactions; role playing and challenging views on how to react / relate to uncomfortable situations. The course covered the majority of areas on where assertiveness and influencing skills would come into play; whether it be in the work place or in day to day life. It was very informative, encouraging and confidence building. I certainly came away with useful tips and a much more developed self awareness (self-esteem) and a positive outlook on how to handle uncomfortable situations in the future. Everything went smoothly; venue, scheduling; training – all worked perfectly well.

I would recommend the course, it has had an impact on my relationships at work. Delivery of the training was excellent and very interactive.

The course was very interactive and tailored to my colleagues and my needs. I liked the pace of the course and the handouts we were given. I thought the course was well run and loved the interactive nature of the course. I have learnt a lot but feel i could benefit from more training. It was very professional.

Excellent course and trainer. I would absolutely recommend the course, it was well structured, instructions and teaching very clear and professional. Session was well timed for the contents we covered – managed to cover everything including the tasks and have enough break times in between. What I found most useful was pivot tables and data validation tool, also the quick keys/commands tips! Venue was nice and had all the facilities you could need, people and staff at reception were friendly.

Excellent course and trainer. I have already recommended the course to a few of my colleagues as I think that its a good refresher/ base to start from if your a bit rusty on Excel and want to brush up on the basics. Susan was really good at demonstrating and then helping you to work at out challenges given, instead of showing you how it was done – I found this really helpful. A really good interactive session with a small class of four and felt this gave every learner in the room the opportunity to get one to one time with Susan which I find important when being given training. I liked that the class was given an example of what the next exercise was going to be based on before opening a work booklet to get given a similar problem to work on, I really liked this as it wasn’t just copying off the board.

Excellent course and trainer. I found the course to be very educational without being an overload of information. I think the ratio of people training to trainer to be very good as this meant Susan could offer support to everyone in the room. The written material provided was well present and is a fab idea to be able to have as a take home. I think it was good that the group was given material to work through to keep it interactive. I found it good that this material was different to what was being shown by Susan.

As a complete novice to Power BI (Never used before) it covered all of the basics and by the end I was comfortable in making different visualisations using a variety of data sources. Well presented, just the right pace for a novice and broken up at the right level. Never did I once feel swamped with information.

Excellent course and trainer. It was very organised and useful to have exercise as well. Trainer was very good.

I would recommend the course, the trainer was very clear, and gave effective solutions for our reporting

I can recommend the course to other people. The course is very comprehensive and visual. Our trainer was very supportive. The course offered an opportunity to do lots of practice.

Excellent course and trainer. Potentially very useful MS Product trained in a clear manner with practical exercises.

It was very interactive with lots of workshops, good course, overall good course and delivery

I would recommend the course as my company is starting to use Power BI more and this course would be useful to people with no experience of the product. The course was structured well, showing us a new aspect of the software and then testing us on it afterwards. The course is a good introduction to Power BI.

Excellent course and trainer. I would absolutely recommend it, Susan was fantastic, checking if we understood everything. I felt happy to be there

It was a useful course for me and now I need to use this to benefit me on my forthcoming projects.

Excellent course and trainer. Good high level review course to summarise the topic and highlight what participants may actually already know/do on the subject. Good and well paced, with knowledgeable trainer. Gave me confidence in what I already do and what I already know

I would recommend the course, it really helps to understand the big picture of managing a project and ensuring what’s needed to achieve a clearly defined desired outcome. Enjoyed the session as trainer was very friendly and created a very good team atmosphere. Liked the team exercises. Being allowed to discuss my own project challenge ahead and one aspect of it (estimating time required).

Excellent course and trainer. I would definitely recommend it, very informative and engaging, Doug is a very animated trainer and keeps his audience interested. There was an excellent mix of theory and practical exercises which kept the enthusiasm and momentum over the 3 days. Using previous examples and asking the participants for their experiences was very good. No improvement, but very helpful and informative which will enable me to deliver the course to managers in the future


Excellent course and trainer. I would absolutely recommend the course. I like how it was done – explaining how to do things followed up with short exercise. The trainer was very nice and approachable, no question was a stupid question.

Good course and trainer. I would recommend this course to avoid managers sending employees on irrelevant external courses. It also emphasized the importance of in-house training and mentoring. A very thought-provoking day. I found the many different methods employees can develop and learn most useful.

Paul, Identifying Development Needs

Engaging and interesting. Useful tools to take away that can be quickly and easily implemented. Surprisingly fun. Good mix of exercises. Useful tools and techniques to take away.

Julie, Identifying Development Needs

Excellent course and trainer, very informative. Right pitch and interesting.

I would recommend the course, clear introduction of how project management can work, so depending on the role it can be very useful. Excellent course. What I found most useful was the overall view of Project management improvements.

Good presentation style – Good interactions with the participants. Good response to the participants.

Yes I would recommend the course as it gives you a great help to assign development goals and needs. Very well presented. I enjoyed that this course was very interactive with a practical session. The practical session was very interesting and helpful. It was well organized and run in a comfortable atmosphere.

Very positive training session, with interactivity, good sharing of experience from the trainer, giving a lot of tips in order to succeed in managing a project.

Good course and excellent trainer. I would recommend the course, excellently delivered. Good way of delivering courses with group exercises.

Excellent course and trainer. I would recommend the course to others, the course is very interactive.

Excellent course and trainer. Very clear instruction from the trainer, very interactive. Good course if you have an existing working knowledge of basic functions in excel. Sections covered provided new knowledge which will make reporting and my use of excel easier in the future. Great training session. I had a good knowledge of Excel but found this training has broadened that existing knowledge and provided me with tools and tips I can use in my everyday work. I found Conditional Formatting the most useful aspect, I knew little about this before the course and now have a good understanding of how it works and how I can use it. I liked that the course was interactive with a demo then the students trying for themselves.

Victoria , Excel Module 2

I would recommend this course as this provides you with an overview which refines techniques of using Excel and broadens understanding to improve upon existing processes. I found the trainer was very helpful and clear when explaining how things should be done and why different techniques are needed to avoid issues. I found this course improved my knowledge of Excel in how to best show data which should be a great asset moving forward. After taking Excel Module 2, I am now eager to sign up for training for Excel Module 3.

Excellent course and trainer. I would recommend the course. The training is good as you’re given skills and tips in order to process data. The trainer was very understanding and patient. They were very happy to answer questions and go the extra mile if you needed to know anything in depth to which isn’t specifically on the agenda.

Very informative and friendly setting, no one was put on the spot to answer questions which I liked. Susan was very helpful and gave her attention to everyone. the content was great I learned a lot of things I was not expecting to but found useful. I liked the training booklet. When Susan was showing us examples they were different to the work set in the booklet to help you apply what she taught in different situations which I found better than just copying the same information. I like that there is support for 6 months after the course so if things do crop up I can email or ask a question on LinkedIn. No improvements as such small group of learners so everyone got lots of 1-1 time with Susan if needed. Very interesting venue.
I would recommend the course, I found it very informative and easy to follow. Really great, it was my second course that I attended. Friendly atmosphere and lots of help provided. I like how Susan shows us how to do a task and then when we do the practical its based on different figures and scenarios so you learn better as your not just copying what Susan did blindly.
Excellent course and trainer, most defiantly would recommend to my colleagues. Material was well presented, venue and course are great

Excellent course and trainer. Excellent. Learned a lot. Very useful. Perfect timing. All covered aspects were useful. The trainer was very knowledgable. What I found most useful were the practice and tips. No need to change anything,

Excellent course and trainer. I would recommend the course, it was appropriate for my needs and the trainer aware of the attendees varying levels of previous understanding. Excellent trainer. The content was appropriate, the pace was well pitched, and the trainer was able to 1-2-1 for anyone that needed this.

The course showcased the ease and efficiency of using Visio. Venue was lovely

I would recommend the course, Susan is an exceptional trainer who is able to support all levels of knowledge and confidence in the same session.

I found Susan a very good trainer and delivered the course very well. Susan is very knowledgeable and delivered the course at the right pace. Susan made the attendees feel at ease, so it was useful being in a group at the same level as learnt also from questions raised and Susan made the course fully inclusive. The Beehive is an excellent venue, good facilities and to my knowledge the course administration/booking all went smoothly.

Excellent course and trainer. Relaxed course with only a few people attending

I received Excel training from Lynne from Underscore Training today. I was very impressed by Lynne’s training sessions, they were very well delivered, her pace was spot on. It was quick enough for the more advanced in the room not to get bored and slow enough for everyone in the room to pick up the instructions. She took breaks to ensure everyone was on pace. All questions were answered and no question was a silly question.

Gemma, Bespoke Excel Workshop

Yes, very useful for understanding what the tool is capable of, and how to use it. Well paced and structured. The breakdown of learning and practical exercises was perfect in my opinion. N/A for improvements.

Andrew, Acumen Fuse
Alstom logo

I would recommend the course to others as it provides you with knowledge in regards to the benefits of using the Primavera Risk Analysis tool to validate your schedules, and give senior management and the Client, some confidence that Projects can be delivered within the agreed Time, Cost and Scope. The one-to-one session was a refreshing change. I was grateful to have had Susan’s focus throughout the 2 days, and the Training was delivered at a pace that I could follow, and was interesting as I could apply the Risk modelling to real life project and scheduling scenarios. The pace of the training was adequate and the content met expectations, of what I wanted to achieve. I also enjoyed the fact that we had the opportunity to discuss past experiences and strategies of how to deal with Risk events as they arise. I don’t believe there any improvements as the one-to-one session worked very well for me. All went very well within the Training Sessions and the Venue and Room were comfortable, and adequate for the Training requirements. In addition, thank you for providing the Refreshments and Lunch, it was much appreciated.

Excellent course and trainer. I would recommend Susan on her delivery. Susan is a really knowledgeable and focusses on the customer needs in order to meet the desired outcome. All that have attend are already diving in to use what they have learnt so far. What I found most useful was the ability to try things out and put what you have learnt in to practise and the freedom to experiment in different ways in order to obtain the same solution.
I would recommend the course, there was a lot of content covered and Susan was very happy to focus in on keys areas of the course as we required. Priorities and areas of focussed considered for all delegates. Content put in to practise on live examples. Susan was more than happy to work on some challenges directly with us there and then. Susan is clearly very knowledgable and happy to support with all queries. Together we were able to work through some challenges in order to resolve. Susan also allows you to try things out and approach things in different ways but ensuring you are kept on track and thins are kept neat and tidy!

I would recommend the course, very good course. Tony was extremely professional. He had also spent some considerable time and effort setting up a computer network in the training room. Very well done. The overall training experience was very good. The trainer Tony was very well prepared. His knowledge of Linux is excellent. Due to this course my understanding and appreciation of Linux is much improved. The Venue is excellent. The car parking is very adequate and the administrative staff seem very efficient.

Paul, Unix/Linux Fundamentals

I would recommend the course to others, a good introduction to Linux that gives you the skills to carry out basic admin tasks. The trainer was knowledgeable and approachable. The course pace was about right and it was pitched at the correct technical level. Overall a useful course.

Michael, Unix/Linux Fundamentals
Excellent course and trainer. The session covered enough content to get a newbie going. The training book and exercises were of a high quality. All of the IT worked. Great learning environment at the Beehive. I can now use MS Project and have confidence to explore.
Phil, MS Project - Planning and Control

I would recommend the course, good mix of theory and demo, backed up with helpful individual exercises. Course textbook good – useful resource for future reference. Trainer had excellent knowledge of the package and clear presentation, along with good demos which highlighted potential issues, and clear exercises. Good learning environment. A lot to take in on one day, but well paced and not rushed. Venue excellent. Good food. Administration good.

Very useful and informative session, lots learnt about the tricks and the benefits of Project. Very good course layout. Trainer had good knowledge and presentation of the course which kept us interested. The use of the rescheduling incomplete work tool. We used to just update program dates but now we can effectively see our strengths and weaknesses when using project. Venue was good. Lunch was excellent and the venue had good facilities and very comfy chairs!

Excellent course and trainer, Susan led us through the functionality of MS Office allowing us all to see the potential benefits to our business. Covered all essentials, the teaching was sympathetic to all levels of IT literacy while keeping up a strong enough pace to maintain interest. Gave me an understanding of how MS project works and how I can apply this in the workplace.

CAA logo

I would absolutely recommend the course, I learnt lots of great tips and Susan was very engaging. She explained things clearly and in a way we could understand. I enjoyed the practical elements especially.

I would recommend this course as it enabled me to learn about areas of excel that I didn’t even know existed and improve any skills I currently had. The session was run in a very effective way, as it was comprised of watching demonstrations and then completing tasks and asking questions. I found the conditional formatting the most useful section of the course as it relates most to my area of work.

Excellent course and trainer. It gave a very good overview of excel and filled in the gaps in my knowledge. For me the exercises were the most useful part – I like to learn by doing (in my head this is learning through play). This was well balanced and I cannot suggest any improvements

Great next step after module one. Good energy and loads of info.

I would recommend it as I gained a new understanding of the INDEX and MATCH functions that I wasn’t able to grasp, beforehand. Susan was an effective trainer who allowed plenty of time for any questions to be asked and answered and provided sufficient help during the practical exercises.

Very informative and covers so much on a basic level. Helps with maths too. The practical exercises were helpful to put what we learnt into practice. Most useful was the graphs and formulas. Venue was perfect, lunch and beverages were excellent.

I would definitely recommend the course. With the knowledge the course gives, the user would be able to use Excel with greater efficiency. Excellent course.

Excellent course and trainer, I would recommend it, it was a very good introduction to PowerBI, with lots of clear examples. Our group had different levels of experience of PowerBI, and there was plenty of time for everyone to get to the end of each exercise before we moved on to the next topic. There was also a lot of opportunity for us to ask extra questions to explore issues that we have encountered when using PowerBI. The most useful part of the course was the chance to go through all the basic elements of PowerBI, some of which I was familiar with and some of which I wasn’t.

A clear, well thought out learning format. I really liked the way the Susan gave us a demonstration and then we put the knowledge to test on different exercises. It really helps underpin what we are learning. Having played around with Power BI it made me realise that I was using it well and has certainly taught me some of the anomalies with the software! Understanding the different ways of filtering and highlighting certain data has really helped.

I would recommend the course to others. I believe this as I think it is an excellent introduction to Power BI. Thought Susan was an excellent trainer, well spoken, clear and precise on it.

Colas logo

I would recommend the course. There is a lot that you learn. Lots of shortcuts to save time and get work presented professionally. The pace of the sessions was appropriate allowing us to practice and revise. The tutor was clear and took time to help when stuck. I found linking the worksheets and the pivot tables the most useful, they made presenting information easy. The venue was appropriate. Clean and had a good welcoming atmosphere.

I found the course interactive and clear. Thank you.

I enjoyed the exercises and learning about pivot tables. Seriously considering doing the next level course.

Covered a wide range of content to help build a base to build on.

I enjoyed formulas, COUNTIFS and SUMIFS.

Excellent course. Very clear instruction. The instructor is very patient and attentive.

I would definitely recommend the course, if people use Excel in their work. The shortcuts I learned will save me hours and help me analyse the data better. The course was excellent, the pace perfect and Susan explained things very clearly. The course gave me exactly what I was looking for. All aspects were useful. It was a massive tick in my Operational Excellence box for this year!

Excellent course and trainer. I would recommend this course, content was very useful for intermediate users and Susan also offered some advice and guidance on material which wasn’t under the original course content.

The course was very informative and gives a more in-depth level of understanding, making it a lot quicker and easier to get the job done. The session was evenly spaced out, but giving more time on certain areas where necessary. I personally found the use of Connectors really useful, including adding connectors and grouping shape to shape as this will save a lot of time in the future. I was not aware of Shape Data and Reporting as it is not a requirement for my job, but could be useful in the future.

Helen , Visio
Excellent course and trainer. I would recommend the course, good content and trainer.
Excellent course and trainer. I would recommend it, an excellent way of learning more about what Excel can do. Very good course, lots of good content and relevant to my job which I can now use day to day.
I would recommend the course, excellent course content and friendly trainer. Good varied mix of watching, learning and doing. Good that the course Excel files can be kept for future reference. I found it useful learning how to do things faster using methods I never knew existed. Lovely venue.

I would recommend the course, the trainer has a lot of knowledge and takes time to explain tasks. Very good course, tougher than Module 2. I found it really useful being able to keep the books after along with the worksheets we had been using on the day. Very quick to register for the course and very good facilities.

Excellent course and trainer. I would recommend the course. The course was extremely helpful and informative. I thought the trainer was very knowledgeable and had a good rapport with the group. Very enjoyable course in my opinion. I enjoyed it and learnt a lot.

James , Visio

I would recommend the course to others. Susan is very knowledgeable and has a great ability to provide simple explanations to potentially complex queries. The Beehive venue is very nice and I found the course administration to be very simple and straightforward.

Good course and trainer. I would recommend it, it was useful to get us thinking about how people might work together.

I would recommend it, the trainer made Excel interesting. Great session, will totally change the way I will work moving forward. I’ve avoided excel most of my career, no more. Great delivery and engaging. Great venue, great course.
Excellent course, clearly explained. Trainer had taken the time to match the version of Excel on the training laptop to the version I have in the office. Excellent course and presented in a clear manner. In addition to the course content I was very pleased to learn some basic things that I had missed somewhere along the way. Course and administration perfect. Venue of great interest due to its place in aviation history.
Excellent course and trainer, I would definitely recommend it, very informative, interactive and fun. It was just the right amount of content. Don’t think I could have absorbed any more.
I would recommend the course, really useful build on existing Excel knowledge. Susan adapts what she is showing to apply to your work. What I found most useful was All the ‘IFs’ and dates and times and building on dates and times knowledge e.g. networking days

The trainer was excellent, very up beat, clear and concise. Has given me a basic understanding of Visio and hopefully the confidence to “Give it a go”.

Kim , Visio

The course and trainer were excellent. I would recommend this course to others, the course was very informative and has equipped me with skills that I will now use. I feel confident now that I can tackle Visio and not be overwhelmed by it. Our trainer was very engaging and made the session fun. Interaction was very good and it was extremely useful to create our own Visio files in the session with the trainers guidance.

Kim, Visio
Strawberry.London logo

I would 100% recommend this course the knowledge gained is invaluable, and Susan was a fantastic trainer. I really enjoyed the course and can say I think I really enjoy Excel now. There was honestly so much useful information. Myself and another lady found the quick keys really useful. tables + presentations, pivot tables will be really useful once I figure out how best to use them against our data. Susan also went the extra mile and showed me a few cool tricks to help me with my work. Beehive is great, very convenient as our office next door. Everything has been great.