Underscore was founded by Jason West and Joe Ales, two experienced Transformation Programme Directors with proven track records of delivering over 40 Project and Programmes, first in HR then in Business Planning, Finance and Procurement.

Projects have included Global HR Transformations, Shared Services implementations, COE design, build and optimisation, HR, Payroll & ERP Systems Selections & Implementations, Terms & Conditions Alignment, Outsourcing, Insourcing and Integrated Business Planning.

We bring a unique perspective to delivering transformational change.  We’re certified Programme Managers and have delivered large scale Transformation programmes across different industries and continents. We’ve also held operational accountability for some of the HR functions we’ve transformed. We know what it means to work with the consequences of every design decision and misstep during planning or testing, and still deliver on the promises that secured the original investment. We’ve also led and advised on remediation programmes when initiatives have got into difficulty. It hasn’t always been pretty but it has given us first-hand knowledge of the things that work and the things that will catch you out in the end. We also truly understand the vital role that your people play in the process, and how to leverage their expertise, knowledge and passion for success.

We started Underscore to provide Finance, HR and Procurement Leaders with an enduring capability to deliver successful projects, programmes and business change. Why? Because the success or failure of projects has a direct impact on a support function’s reputation and ability to influence at the strategic level. We’ve seen too many internal projects run as ‘side of the desk’ initiatives that lack structure, run late, overrun budget or don’t quite deliver all the expected benefits, and we don’t want that for you, your team, or your organisation.