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Workday Training Programme

In preparation for the deployment of Workday, Marshall was looking for a way to support its employees and managers in the use of the platform, ready for the go-live date. Read more…







Virtual Training Case Study

Following a skills gap analysis, the CAA identified a need to deliver a series of IT training modules to improve the competence of some colleagues in this area. In addition to improving the overall skillset of individuals, they also wanted to improve consistency across its reporting. However, due to the global pandemic, CAA needed to find an alternative to face-to-face training during the crisis, and looked to deploy virtual learning sessions instead. Read More…

Software Rollout Case Study

The Civil Aviation Authority (CAA) was about to embark on a large-scale project to upgrade some of their Microsoft Office systems, and were keen to ensure best practice in using the new tools from the start. With over a thousand employees to train, they were keen to create a training programme that could meet the diverse needs of their workforce. Read More…

Skype Rollout Case Study

After completing an internal review of their communication systems, The Civil Aviation Authority (CAA) recognised a need to have one single, unified communication system for all of its collaboration requirements. This included a system that would enable both external and internal calls, conference calls, and chat functionality across the organisation. Read More…

Microsoft Teams Rollout Case Study

In order to improve teamwork and collaboration across the business as it moved from a full-time office structure to most colleagues working from home, the Civil Aviation Authority (CAA) chose to transition from Skype for Business to Microsoft Teams. Having listened to and acknowledged the needs of its workforce, the business engaged Underscore to provide a tailored training programme to support its workforce with the switch. Read More…




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Project Sponsorship Programme Case Study

Having completed a review of their project management competencies, International Nuclear Services (INS) identified the need to establish a clear understanding of the role of project sponsors in order to make their input into key projects more effective and value adding. Read more…

Managing Projects Without Direct Reports Case Study

Following a review of their project management arrangements, International Nuclear Services (INS) identified a need to invest in the development of their project managers, specifically the challenges faced when managing projects in a functional organisation, where none of their project team report directly to them. Read more…

Workday Rollout for Medical Research Firm Case Study

As part of their efforts to streamline their HR system and services, a medical research foundation wanted to replace its existing HR system with Workday.  Read more…

Leadership Development Programme for Armed Forces Case Study

A division of the British Armed Forces was keen to build on its strong reputation for professional development among its employees. Internally, it was recognised that it could leverage a bi-annual Continuous Professional Development (CPD) event, which brings together officers of all ranks, to provide additional development opportunities. Read more…



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