Excellent trainer, I would recommend the session very clear, thank you. Good pace.

Excellent course and trainer. A very useful introduction to Teams, very informative and clear. In this current situation we have in the world Virtual Learning is a great way of continuing to learning.

Excellent course and trainer. Yes, I would recommend it, really helpful introduction to using Teams. Clear, concise and useful tips! All useful, thank you Susan! I would recommend a virtual learning session, the current situation demands it but it is useful from a time perspective for learners.

Yes, I would recommend the session, I think it was precise and practice with the actual system being shown with a walk around. I found the trainer really easy to follow. There was a clear structure to the training and it covered all the basics. Just getting a walk around of the system and what it all does was really helpful. I would recommend a virtual training session as it allows everyone to participate from where they are.

I would recommend the session, it was a helpful overview on MS Teams. It was a good session. I would recommend a virtual training session mainly for convenience – a quick bite size session – easy to fit in during lunch. Very efficient – no issues with the course administration process.

An excellent intro to MS Teams. Excellent bite size overview into a powerful tool. The collation of meeting detail including notes was something I was not aware of. I would recommend a virtual training training, a really effective way to bring learning to life. Very easy enrollment and joining process – no problems.

Excellent course and trainer. I really enjoy the way Susan trains – she caters for all levels in one training session she is informative and so helpful with resources. I always feel so much more informed after a training session with Susan which is exactly how it should be. I would recommend a virtual training session, essential in the current climate but also a quick and simple way to brush up or learn new skills. Administration was professional and easy to use.

I would recommend the session, it’s an additional way of familiarising with new software. Useful familiarisation to Teams. All went very well. Thank you for running the course, Susan, it was very kind of you.

I would recommend the course, it is very thorough and gives a good overview of Microsoft Teams. The most useful element was seeing the capabilities of Teams. I would recommend a virtual session it is very helpful.

I would recommend the session. It would assist mental health first aiders particularly to expand their knowledge and understanding further. A very informative session. I found the four C’s very interesting and how this applies to mental wellbeing. The tutor delivered the session extremely well. I am impressed with Slido app. This was the first time I have been in an online session so was worried about setting laptop audio and camera OK. I found linking what is learnt with day to day situations the most useful. So like at the moment COVID 19. I would recommend a virtual session, ease of getting people together. Some people feel comfortable in their own surroundings. Excellent. Thank you for signing me at the last minute. It is appreciated and the links to join were sent over to me swiftly.

Yes, I would recommend the session, my organisation has a team of Mental Heath First Aider’s thirsty for information and to build their knowledge. Relaxed and informative. I found the Mental Toughness Model the most useful.

Excellent session and trainer, I would recommend it. Good content and well paced. Varied content and informative. Can’t think of any improvements. Found the participation via questions & comments and Slido really helpful to feel it was an interactive session with other participants. I would recommend a virtual training session. Course admin was efficient, personable and very easy to use.

Excellent session and trainer. Definitely great to hear. Would recommend to others. Lucy is a great, engaging trainer.

I certainly would recommend the session. I am liking the delivery. I particularly like the interactive side of it. I found explaining different types of behaviour and emotions shown for the four c’s the most useful. Yes I would recommend a virtual session for ease. Excellent administration

I really liked the first session and today has also been really good. I had advertised this on our Yammer, and was pleased to see a handful of people take up the offer to do the course. Today’s session would have been ideal for a few people that I work with, as it would have given them more insight into themselves. Both sessions were really good. The first session was good as I already had and have an understanding of mental toughness, however, I really like how it was broken down and explained very well. Today’s session was interesting around the ‘encouraging accountability mindset’ and I really liked the triangle. Lucy suggested to think of this when watching a drama on TV or reading a book, and I can see how that makes sense when applying this model. I would recommend a virtual session although I think we are all more reserved as opposed to if we were in a face-to-face workshop.

I would recommend the session, a fantastic blend of theory and practice. Lucy clearly brings a wealth of experience and talks in a open and knowledgeable manner. Fantastic delivery, speed, pace and content on this virtual session.

Yes, I definitely would recommend the sessions as it is such an important topic that we all need to learn more about both for ourselves to improve but also to guide and help those less mentally tough than us. The two sessions so far have been great and interactive. Filled with lots of information/models but presented simply so that we can retain them. I am very much looking forward to the remaining sessions. I would recommend virtual training, it is the way the world needs to move and the current situation is forcing all of us to get used to it. All excellent.

I certainly would recommend the sessions. I am enjoying them. A lot of content today hit home for me. It was useful to reflect after on myself and how I could overcome situations with ease. It was interesting how risk is dealt with by individuals and the behaviours and emotions that they may display. I did like the fight or flight aspect. How to deal with risk and how this can affect our decision making. Yes I would recommend a virtual training session, ease of accessibility. Excellent

I would recommend the course if you want a different way of presenting. Once you get into what PowerPoint can do, really easy to use and interactive with other apps. The session was done remotely which was different, but I still managed to understand and complete the tasks with help from Susan if needed. I found the most useful element understanding the slide master and how useful it was in building PowerPoint presentations. I would definitely recommend a virtual session, I thought there was more interaction from everyone than in the classroom.

Excellent session and trainer. Yes, I would recommend the session, friendly, open way of learning with Lucy being a fantastic reassuring trainer. It was comfortable and the content was extremely interesting. Lots of visual aids to support discussion and all worked very well virtually. I found the mixture of discussion and academic slides the most useful. I would recommend virtual learning, as it is as interactive as you wish to make it. No problems with administration and when I had technical problems Susan Howard was extremely helpful with getting me set up.

Excellent session and trainer, easy to learn with Lucy’s style and leaves you wanting to learn more. Yet again, lots of info, complimented with Lucy’s knowledge and experience. I found the Climate model Pull/Push behaviours Emotional Quadrant the most useful. I would recommend virtual sessions, learning from the comfort of your own home or during your lunch break.

Excellent course and facilitator, I certainly would recommend it. It is very interesting and has been extremely beneficial to myself. I really enjoyed today’s session. It is good to identify where I am positioned within the models that were shown during the session and how I can alter these accordingly. I like the models used. Slido was used too. It is good to see what others think and see themselves as. I would recommend virtual learning for convenience. As always administration was excellent.

Excellent session and trainer. Absolutely I would recommend it and have just done exactly that so I am hoping my employees will take the offer up. I feel that all the training so far has been a benefit to me and given me new ideas and concepts. A virtual session is perfect and fits in with my workload without having too much of an impact. Cannot thank Susan Howard enough she has been amazing in supporting our training needs and co-ordinating these.

Excellent course and trainer. Yes, I would recommend it, it even worked REALLY well as a virtual course. It was well structured and went t the pace that was needed for the group. It was good to be able to see when others had difficulties by them sharing their screen so others could see if needed I would recommend a virtual session it worked really well.