Duration: varies depending on number of webinar topics required
This module will provide HR professionals with the knowledge, skills and tools to be able utilise User Experience design techniques to establish customer pain points and design and prototype solutions to inform changes to people, process and systems required to deliver strategic outcomes.
Below is an overview of each webinar’s objectives. For further information on the content covered in each session, please contact us and we will be happy to provide a more detailed syllabus.
Each of the following webinars is 60 minutes long and can be booked individually or combined with webinars across other modules to create a bespoke learning package focused on your specific requirements.