“I need to fix this myself.”
Let’s imagine you are managing a software development project and a critical feature that was promised to the client cannot be delivered on time due to unforeseen technical difficulties. Your initial reaction might be to try to fix the problem yourself, without involving the development team or communicating the issue to the client – you have the hard skills to do it after all, you were a software developer for years. But ask yourself this, how might that affect those around you – your team, your client? How would you feel if your boss started doing your job for you without any warning: disrespected, untrusted, disengaged?
If instead, you proactively communicated the issue to the client, encouraged the development team to brainstorm solutions and developed a plan to address the issue, you could still manage the change, only more effectively and avoiding unnecessary upset to those around you.
Change is an inevitable part of any project. Whether it’s a change in scope, timeline, or budget, being able to manage change effectively is essential for keeping the project on track. Change Management is a soft skill that helps you to anticipate potential changes, communicate them to stakeholders, and develop strategies to minimise their impact on the project.