Duration: 2 hours

This session is aimed at those new or self-taught users of Teams to show them the features and how to setup and use it effectively.

By the end of the course you will be able to:

  • Use the core functions of Microsoft Teams
  • Set up Microsoft Teams
  • Make Calls
  • Send Chats to colleagues via teams
  • Set up channels
  • Run Teams meetings

  • Teams elements
  • Setting up your Teams
  • Setting up audio and video
  • Using voicemail
  • Setting voicemail language

  • Sending individual and group chats
  • Making and receiving calls
  • Missed call notification
  • Searching

  • Creating channels
  • Channel settings
  • Setting channel notifications
  • Emailing channels
  • Creating private channels
  • Posting to channels
  • Alerting specific people in a channel
  • Adding files to channels
  • Sending links to channels

  • Setting up meetings
  • Running meetings from channels
  • Setting backgrounds
  • Screen sharing in meetings
  • Handing over control
  • Creating meeting notes
  • Adding files to teams or meetings
  • Using the meeting chat

It was so helpful to go through the basics of how to set up and manage a meeting or training session within a small group so that we could ask questions and work out solutions. Covered a lot in 1.25 hours: setting up meeting, sharing documents including what is feasible for internal and external participants, breakout rooms, polls and whiteboard functions

Catherine, St Catherine's Hospice

Good introduction and good open communication, friendly open and customer orientated.

Uwe, Tokyo Electron

Excellent Course and Trainer, Teams is new within Tokyo Electron and there are some functions that are needed to have a easy transfer from Skype to Teams. The group was fantastic as there was different use cases of each member discussed. It is an easy way to get trained for new software or other skills without travelling to an training centre. All the trainings are always mixed with new people and it’s good to hear the use-case or opinions of other people.

Mario, Tokyo Electron

Excellent Course and Trainer. This course was very interesting and useful, our company has just rolled Team’s out to all its employees. I had not used Teams before and to be honest I wasn’t using it and was sticking with Skype. Now I have had the training I feel more confident in using Teams and have used it a lot in the past week.

Jenny, Tokyo Electron

Susan did really well to align the content of the training to our specific needs. She shared lots of useful tips/information. It was good to get a thorough overview of the features Teams has to offer. We covered loads in the hour. Susan’s ongoing support and willingness to find answers to questions/queries is brilliant.

Megan, St Catherine's Hospice

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