Duration: 1 day (6.5 hours)
This workshop is designed for those who deal on a regular basis with fellow employees, suppliers or customers from different cultural backgrounds. The workshop will focus on understanding why cultural differences exist, what you can do to understand and respect these differences and then implement strategies to build effective intercultural relationships.
The one day session will use professional actors in the afternoon so that you can practice real-life situations involving intercultural challenges.
By the end of the course you will be able to:
- Understand what makes us different from people from other cultures
- Appreciate why we form impressions of other cultures
- Use strategies to communicate effectively with those from different cultural backgrounds
- Build trust with those we work with from a different cultural background