Excellent session and trainer. Yes, I would recommend the session, friendly, open way of learning with Lucy being a fantastic reassuring trainer. It was comfortable and the content was extremely interesting. Lots of visual aids to support discussion and all worked very well virtually. I found the mixture of discussion and academic slides the most useful. I would recommend virtual learning, as it is as interactive as you wish to make it. No problems with administration and when I had technical problems Susan Howard was extremely helpful with getting me set up.

Yes, I would recommend the session, my organisation has a team of Mental Heath First Aider’s thirsty for information and to build their knowledge. Relaxed and informative. I found the Mental Toughness Model the most useful.

Excellent session and trainer, I would recommend it. Good content and well paced. Varied content and informative. Can’t think of any improvements. Found the participation via questions & comments and Slido really helpful to feel it was an interactive session with other participants. I would recommend a virtual training session. Course admin was efficient, personable and very easy to use.

Excellent session and trainer. Definitely great to hear. Would recommend to others. Lucy is a great, engaging trainer.

Excellent session and trainer. Absolutely I would recommend it and have just done exactly that so I am hoping my employees will take the offer up. I feel that all the training so far has been a benefit to me and given me new ideas and concepts. A virtual session is perfect and fits in with my workload without having too much of an impact. Cannot thank Susan Howard enough she has been amazing in supporting our training needs and co-ordinating these.

I certainly would recommend the session. I am liking the delivery. I particularly like the interactive side of it. I found explaining different types of behaviour and emotions shown for the four c’s the most useful. Yes I would recommend a virtual session for ease. Excellent administration

Excellent sessions and trainer, I would recommend it, lots of good tips and a good mix of theory and practical application. Covered the key topics on the subject. Discussion welcomed Nice, inclusive, supportive environment. Good content on slides. Wide range of recommended source info to learn further Was good to hear what other’s thought as well instead of a passive attendance to a webinar. Made it more lively and engaging. Felt the virtual session delivered as much value as a face-to-face.

I really liked the first session and today has also been really good. I had advertised this on our Yammer, and was pleased to see a handful of people take up the offer to do the course. Today’s session would have been ideal for a few people that I work with, as it would have given them more insight into themselves. Both sessions were really good. The first session was good as I already had and have an understanding of mental toughness, however, I really like how it was broken down and explained very well. Today’s session was interesting around the ‘encouraging accountability mindset’ and I really liked the triangle. Lucy suggested to think of this when watching a drama on TV or reading a book, and I can see how that makes sense when applying this model. I would recommend a virtual session although I think we are all more reserved as opposed to if we were in a face-to-face workshop.

I would recommend the session, a fantastic blend of theory and practice. Lucy clearly brings a wealth of experience and talks in a open and knowledgeable manner. Fantastic delivery, speed, pace and content on this virtual session.

Yes, I definitely would recommend the sessions as it is such an important topic that we all need to learn more about both for ourselves to improve but also to guide and help those less mentally tough than us. The two sessions so far have been great and interactive. Filled with lots of information/models but presented simply so that we can retain them. I am very much looking forward to the remaining sessions. I would recommend virtual training, it is the way the world needs to move and the current situation is forcing all of us to get used to it. All excellent.

I certainly would recommend the sessions. I am enjoying them. A lot of content today hit home for me. It was useful to reflect after on myself and how I could overcome situations with ease. It was interesting how risk is dealt with by individuals and the behaviours and emotions that they may display. I did like the fight or flight aspect. How to deal with risk and how this can affect our decision making. Yes I would recommend a virtual training session, ease of accessibility. Excellent

Excellent sessions and trainer, would definitely recommend it. Full of content, brilliant instructor, very professional, great relevant slides. I loved the session and the previous ones. The content was very topical and easy to follow and understand. Calming, relaxing Instructor which helps with delivery of information. I would recommend virtual training, as sometimes it is more relaxing rather than being in an unfamiliar classroom environment. Course administration was very smooth, links all great, help and support with IT issues excellent.

Excellent session and trainer, easy to learn with Lucy’s style and leaves you wanting to learn more. Yet again, lots of info, complimented with Lucy’s knowledge and experience. I found the Climate model Pull/Push behaviours Emotional Quadrant the most useful. I would recommend virtual sessions, learning from the comfort of your own home or during your lunch break.

Excellent, I would recommend it and we have scheduled training sessions for all our employees. Great session very informative and I liked the interactive part of doing some exercises. The virtual sessions were perfect and fits with workload. Can’t thank Susan enough for supporting the administration of our training requirements.

Excellent course and facilitator, I certainly would recommend it. It is very interesting and has been extremely beneficial to myself. I really enjoyed today’s session. It is good to identify where I am positioned within the models that were shown during the session and how I can alter these accordingly. I like the models used. Slido was used too. It is good to see what others think and see themselves as. I would recommend virtual learning for convenience. As always administration was excellent.