Duration: 1 day
This is a highly interactive and practical course which will help you to use assertive behaviour and influencing techniques to deal more effectively with interpersonal situations.
This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and assertiveness models and techniques that will allow you to make the right decisions.
The course is aimed at anyone who interacts and needs to influence others on a regular basis but may not be able to use Authority as a technique.
By the end of the course you will be able to:
- Utilise a variety of new techniques to enhance your influencing skills
- Feel more confident and be more effective when working in groups / meetings
- Recognise and define what assertive behaviour is and its benefits
- Recognise the impact of non-verbal communication and use it to enhance influencing behaviours
- Use language skills necessary to get your message across in an influential way
- Identify behaviours that can help or hinder interactions with others
- Use Perception, Bias, Decision Making and Judgement
- Understand personal preferences and approaches to Decision Making